Reference

Terms That Govern Your baji366 Account

Before you open an account or make a deposit via bKash, Nagad, or Rocket, these terms set out what we expect from you and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessOne account per personSubject to change with notice
baji366 Terms That Govern Your baji366 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about your account, our Bangladesh support team handles terms-related queries directly. You can reach us through live chat, email, or our in-app message channel — whichever works on your device.

Live Chat Open the chat icon from your account page. Our team handles terms queries, account holds, and wallet verification questions during support hours.
Email Support Send your query with your registered account number to our support address. We respond to terms and account disputes with a written record you can keep.
In-App Help From the mobile app or browser, tap Account then Help to send a message. Useful for flagging a specific transaction or asking about a terms clause that affects your wallet.
HOW WE HANDLE THIS

Account Security and Data Under These Terms

Your account data, deposit records, and session history are held securely and used only for operating your account and meeting our obligations. We do not sell your personal information. You can request a copy of your data or ask us to close your account at any time by contacting support — we will process that within a reasonable period. Retention periods apply to transaction records, particularly for bKash, Nagad, and Rocket deposits, where payment logs are kept to resolve disputes.

Data Retention

Transaction records linked to your bKash, Nagad, or Rocket deposits are retained for dispute resolution. We hold only what is needed and delete the rest on a set schedule.

Account Security

Your account is protected with OTP-based login verification. If you notice unauthorised access, contact support immediately — we can freeze the account while the issue is investigated.

Your Rights

You can request your account data, ask us to correct inaccuracies, or close your account entirely. All requests go through our support team and are handled in writing so you have a record.

Terms Updates

We notify you of material changes to these terms via your registered contact. Continued use of your baji366 account after the effective date counts as acceptance of the revised terms.

Common Questions About These Terms

These are the questions we get most often about account rules, eligibility, and what happens if something goes wrong. If your question is not here, our support team can give you a direct answer.

You must be of eligible age under the laws of your jurisdiction. Access also depends on whether online gaming is lawful in your region. We do not make that legal call for you — check before registering.

No. One account per person is a firm rule. Duplicate accounts may be closed and any balances linked to them reviewed. If you have lost access to your account, contact support rather than opening a new one.

Contact our support team first with your transaction reference. Most wallet disputes are resolved through our internal review faster than a formal chargeback, and we keep Nagad and bKash payment logs specifically for this.

We may update these terms at any time. We notify you of significant changes via your registered contact. Using your account after the effective date of any update means you accept the new version.

Send a request through live chat or email with your account details. We process closure and data requests in writing so you keep a record. Rocket and bKash transaction logs are retained for a set period even after closure.

Your local law and the laws of eligible regions apply. Where a clause in these terms conflicts with applicable law in Bangladesh or your jurisdiction, the local law takes precedence over our terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.